Below is the statement taken from the document: HPE iLO 4 2.82 User Guide HPE now supports only Insight Remote Support central connect. If you are using HPE Insight Online direct connect, Hewlett Packard Enterprise recommends to unregister Insight Online direct connect and register with Insight Remote Support central connect. To setup refer the same document Managing Remote Support section: Also before starting the check the pre-requsites under Managing Remote Support section: Prerequisites ...